FAQ

Frequently asked questions

What Shipping Methods Are Available?


We dispatch all parcels using a predefined courier according to your order and location to offer you a fast and reliable delivery service. couriar partners:- delhivery, fedex, ecom express, blue dart, TrackOn,gati, dotzot, ekart logistics, xpressbees BANGALORE CUSTOMERS Additionally you can get the parcel instantly using delivery services like swiggy, porter, rapido etc.




How Long Will it Take To Get My Package?


your parcel will be delivered within 2-8 working days after dispatched from our warehouse.




How Do I Track My Order?


You will get an email fro shiprocket regarding the shipment of order within 24 to 48 hours after shipping.it contains tracking number and courier company’s website details along with the expected date of delivery.after recieving your tracking id. you can chek your parcel status at this link--https://lapalfa.shiprocket.co/tracking




I NEED TO CHANGE SOMETHING ON MY ORDER. HOW DO I DO THIS?


We ship items out very soon after receiving orders. So if you need to change something regarding your order please email us as soon as possible: Use email address 53techpoint@gmail.com . Write the subject as 'Changes'. Include your order number. Include the desired changes.you can also whatsap us on this number-9916211311




HOW MUCH DOES SHIPPING COST?


We offer free shipping on orders totaling min 799/- rs. Please note that although we ship only in india. For orders totaling less than 799/- rs there is a delivery charge of 60/- to 150/-




What if I pay the money and dont get the product


We use secure payment gateway RazorPay which ensures your money is safe and disputes can be raised.
We have been in business for 6+ Years and well known in Bangalore and to our customers all over india. We have served 50000+ orders so you can find enough testimonials about us on the internet. Buy with confidence and place your order today.!!!




Can i return the product if it does not work


Certainly you can . ! . We want happy customers, so we will not be shipping any product which does not work. However in case there is a issue, we are happy to refund or exchange. Please read our return and exchange policy for details




What is the guarantee that your product is original ?


We will never misguide the customer. You will get the exact product you have ordered on the website. Please read the product description page carefully to know about the product details and also if its genuine or not.




I am based in Bangalore will you send me the product right away ?


Yes we can . Please make the payment and book delivery service like Swiggy, Porter, Rapido or similar. You can email us or Whatsapp us before booking the delivery so we will keep the parcel ready. Always check before doing that.